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Practical answers

frequently asked questions.

What starting requires, how to read your results, and what happens to your data.

AI-generated information can be incomplete or incorrect. Check with a qualified clinician before making decisions about supplements or medications.

getting started

What do I need to get started?

Create an account, complete your intake, and add the supplements you take. Include your medications and relevant health context so the review can consider them. Confirm your supplement details before running the analysis. Labs and DNA are optional.

Can I add supplements without taking a photo?

Yes. You can enter supplements manually or paste a list. If you use a label photo, review and correct the extracted ingredient, form, and dose before continuing.

Does a human review my supplement photo?

Label extraction uses AI vision rather than a human review. Supplement photos are sent to the AI processor for extraction and are not retained on titrate servers after the response. You should check the extracted details yourself. See the Privacy page for processing and retention details.

your results

How does titrate build my review?

Google Gemini generates explanations from your intake answers, current supplements, medications, and any optional lab or DNA context you include. Curated rules separately check certain known interaction, condition, and dose concerns. Those checks can miss risks and do not validate the AI answer. Discuss questions with your clinician or pharmacist before changing your routine.

What does the Titration Score mean?

The score summarizes the software’s review on a scale from 0 to 100. Defined scoring rules apply deductions and bonuses to the findings. It does not measure your health, predict a benefit, or establish that a routine is safe. A higher score is not a reason to add or change a supplement. Read the individual explanations and discuss questions with your clinician.

Is this medical advice?

No. titrate organizes your supplement information and provides AI-generated educational explanations. AI can produce incorrect or incomplete information, and automated checks can miss risks. Consult a qualified healthcare provider before starting, stopping, or changing a supplement or medication. titrate does not diagnose a condition or determine treatment.

What sources does titrate use?

titrate uses Google Gemini for generated explanations, curated interaction rules for additional checks, and stored genomic reference information for optional DNA context. Findings may include references and evidence labels for you to inspect; these do not prove that a finding applies to you. AI explanations and citations can be inaccurate. The Science page explains the method and its limits.

Why do you ask about biological sex and lifestyle habits?

These answers are part of the context used in the review. Your reported biological sex, pregnancy or nursing status, diet, and daily habits help the analysis consider the routine you describe. They do not establish a diagnosis. Keep the information current and discuss health-specific questions with a qualified clinician.

How often should I run the analysis again?

Review your inputs when something meaningful changes, such as a supplement, medication, diet, goal, or lab result. Run the analysis again after updating that context. Previous results reflect the information available when they were generated.

Can I use titrate if I'm pregnant or nursing?

You can include pregnancy or nursing status in your intake, but the analysis cannot establish whether a supplement is safe for you. Supplement and medication decisions during pregnancy or nursing should be supervised by your care team. titrate does not replace prenatal or postnatal care.

How does titrate compare with a general AI chat or a research site?

titrate keeps your supplement list, intake context, generated explanations, score breakdown, and schedule together. It also applies curated checks for certain known concerns. A research site can help you read individual sources; a general AI chat depends on the context and tools you provide. These tools do not replace a clinician’s advice about your care.

labs and DNA

Do I need labs or a DNA file?

No. Start with your current supplements and intake answers. Labs and DNA are optional additions that can provide more context. See Pricing for current access and plan options.

Can I upload DNA or lab data?

Yes, where those features are included in your access. Raw DNA files are parsed in your browser; selected markers are sent to the server for reference lookups and stored for your account. If you choose AI lab parsing, the selected lab image or PDF is sent to Google Gemini to extract values. Check imported details and review the Privacy page before uploading.

your data

What data do you collect about me?

Your account, intake answers, supplement stack, analysis results, and any optional chats, labs, or DNA markers you provide are handled as described in the Privacy page. Profile and analysis data are kept in browser storage, with account-scoped copies synced automatically to Supabase during signed-in app use. AI features send the context needed for the request to Google Gemini after separate AI-sharing permission. titrate does not sell your health data to advertisers or brokers.

Can I delete my account and data?

Yes. Account settings let you delete your account and server-stored profile, analysis, chat, and genomic data. Local-storage data is cleared from your browser when you sign out or clear site data. See the Privacy page for the full data inventory and deletion details.

access and billing

Where can I see current access and pricing?

The Pricing page explains current access, available plans, and any reservation options. Creating an account and reserving a future plan are separate actions. Review the terms shown before choosing a plan.

How do I cancel my subscription?

For a paid subscription, you can cancel from your account settings. Cancellation stops future renewals and takes effect at the end of the current paid period; access continues until then. Contact billing@titrate.app if you need help.

What is your refund policy?

New paid subscriptions include a 7-day money-back window: if you contact billing@titrate.app within 7 days of your initial purchase, we will issue a full refund of that first charge. After the 7-day window, refunds for the current billing period are at our discretion.

need a hand?

Email support@titrate.app for help with the app.

Review my stack

An account is required. Labs and DNA are optional.